

Signing NDAs With Investors (When and Why)
I’ve had startups approach me and give me one or two lines about their startup. When I start to ask questions, they say they can’t tell me anything more without signing a Non-Disclosure Agreement or NDA. I often find this puzzling, as investors don’t sign NDAs to find out what…
Diligence Report
In running a deal follow-up process, you’ll need to create a diligence report. Here are some key points to consider: – Start with a template that lists the required information. – Include instructions in the original template for the team members to follow. – You may be cycling through many…
How to Craft a Good Startup Story
To pitch an investor, you’ll need a carefully crafted startup story. Just any old story won’t do. Tell the story in your own words as if you’re talking with a friend at a bar. Show how the story is relevant to those in the audience, something everyone can relate to….
Five Key Elements to a Startup Story: The Plot
There are five key elements to a startup story. Today we’ll talk about the Plot. After you establish the theme, hero, mission, and obstacle, you can start working on your plot. The plot is a series of events that leads to achieving the mission. Plots can be set up in…
Five Key Elements to a Startup Story: The Mission
There are five key elements to a startup story. The Mission is the job to be done. It’s the goal of the hero both now and beyond the story. For your startup story, focus on what the CEO is trying to accomplish and how he plans to solve it. Outline…
Five Key Elements to a Startup Story: The Hero
There are five key elements to a startup story. The hero is the character whose journey the audience cares about the most. In a startup fundraise story, this is the CEO. Most heroes are trusty and likable. The audience empathizes with them in some way. Your story should focus on…
Five Key Elements to a Startup Story: Purpose
Your story is a critical part of your fundraise pitch. There are five key elements to a startup story. The first is your theme or purpose. This comes from what inspired your startup. There’s something about the world that you want to change so you started the company to fix…
Five Key Elements to a Startup Story: The Obstacle
There are five key elements to a startup story. Today we’ll talk about the obstacle. The obstacle stands between the hero and the goal. All good stories have a conflict that must be overcome. Obstacles could be competitors, lack of knowledge, regulations, and more. The obstacle creates tension which holds…
Three Key Stories to Tell for Your Startup
There are three stories every startup should be able to tell to investors. The first is your origin story which tells why you started the business to begin with and how you got to where you are today. This story answers the question, “Why are you doing this?” which usually…
How Does Due Diligence Differ Between Angels and VCs?
How does due diligence vary between angels and venture capitalists? At a high level, the diligence is the same between angels and VCs. They both look for a good team, a strong market, and a quality product. At a detailed level, the angels who come in earlier than many VCs…
Five Questions to Reach the Answer
In talking with startups, I find the investor must always probe for the final answer. A single question rarely reveals the full answer. I spoke with a startup recently who said, “We’re raising a million dollars and we have raised half of it already.” On the surface, it sounded like…
Going Through Due Diligence
After an investor expresses interest in funding your deal, the first question to ask is, “What is your diligence process?”. While most diligence processes follow the same format of document review and analysis with follow-up questions, each investor has their own start time, timeframe of work, and specific documents they…
Own It
In raising funding just as in running your business, investors look to see if you own it. Do you own the challenging problems, or do you avoid them? Do you own the core business, or do you delegate it to someone else? Do you abide by the contracts you sign,…
What’s Your Trigger for Fundraising?
In launching your startup, look for a trigger that indicates when to start a fundraise campaign. Common triggers include: – Closing a lighthouse customer account or achieving a revenue target. – Signing up a new team member or advisor. – Finishing a beta version of your software or an MVP…
How to Pitch the Deal to the Investor
In pitching your deal to an investor, it helps to know your investor first. What type of investor are they — angel, family office, high net worth, or venture capital? What is their investment thesis? Are they swinging for the fences, or do they want to make a series of…
The Challenge of Seed, Series A, and Series B Fundraising
In raising funding, the challenge for each round of the raise is different. At the seed round, the challenge is to convince the investor you can sell the product. At this stage, investors look for evidence that you can build and sell the product to customers. Customer interactions are important…
Climbing the Valuation Wall
Negotiating the valuation of a startup between the CEO and the investors is a major step in funding. An equity terms sheet requires coming to an agreement on the valuation which determines how much ownership is given to the investor. Both startup and investor must now ‘climb the valuation wall.’…
The Role of Humility
Humility plays an important role in your fundraise. Startups demonstrating arrogance and hubris are discounted quickly by investors. It’s not only a sign of disrespect, but also a sign of disregard for the future. Who knows what tomorrow will bring and who you will need? Both startups and investors need…
Are You Fundable Yet?
I talk with entrepreneurs every day about their fundraise. The most common question from the early-stage startup is, “Am I fundable?” The first question to ask is, “Do you have a growth story?”. Are things clicking forward on sales, team, and product development? I believe the prospective customer should be…
How to Prepare to Meet With a Prospective Investor
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In meeting with a prospective investor, come prepared to discuss the following: – Sales — ALWAYS have something to say about customer interactions. Even at the pre-revenue stage, talk about…
Smart Money
In startup fundraising, there’s money and then there’s smart money. Smart money is an investor that can help your business beyond the dollars applied. A few questions will help identify smart money: 1. Can the investor help you in your specific industry segment? 2. Can the investor help you find…
The Godfather’s Advice for Fundraising
In the movie The Godfather, Marlon Brando plays Don Corleon, the leader of the Corleon family. At one point someone asks him why he made a certain decision. The Godfather replied, “Everything is personal.” In fundraising, ‘everything is personal.’ You must build a relationship with the investor. Yes, there’s the…
What Investor Docs Are Needed for Due Diligence?
In closing an investor, you’ll need to provide basic documents about the business to prospective investors for their due diligence. There are several key documents you need for your diligence box or what some call a data room. These include: – Income statements, balance sheets, cash flows, with assumptions outlined…
How to Pitch a Complex Idea
Pitching a startup with complex technology or product can be challenging. This is especially important for those in the healthcare space explaining a new technology to those outside of healthcare. So how do you describe the complex to the novice in a fundraise pitch? Know your audience. In general, most…
It’s Show, Not Tell
There’s an old saying: If you tell me, it’s an essay. If you show me, it’s a story. In raising funding you have to show, not just tell. Forecasting alone doesn’t close the round. You must demonstrate progress towards it. Never show up to an investor meeting or call without…
How Long Will It Take to Raise Funding?
I’m often asked how long it will take to raise a round of funding. It will take you one calendar year for every million dollars you are raising, that’s if you are working on it full-time. If you are part-time, then it will take longer. You’ll need approximately two months…
Raising Funding Is Hard
Raising a fund is hard. Aside from sales, this is one of the hardest things to do in a startup. Here are a few points to remember in your fundraise: – Build relationships first and find investors second. – Divide your raise into tranches and give yourself a reasonable timeline…
How to Pitch to Family and Friends
If you are pitching to a close friend or family member, you can use an informal approach to ask them for money. Explain what your startup does in just a sentence or two, and tell the story of how you came up with the idea. Keep it brief. Describe how…
The CEO Should Pitch the Investor
I often see CFOs and board members give the investor pitch instead of the CEO. In an emergency this is okay, but by and large, the CEO should be giving the pitch. The investors want to size up the CEO and know who is running the business. I find the…
Who Should Come to the Pitch and Meet Investors?
In pitching an investor, the key presenter is the CEO. While board members, CFOs, and others can make the pitch, that’s the second-best choice. The investor wants to meet the CEO and size them up for their communication skills, passion for the project, and expertise in the domain. An in-person…
Startup Boards: What to Expect
Most of the work in a standard board meeting are perfunctory duties such as approving minutes and reviewing financials and metrics. The board also weighs in on key decisions around fundraising, strategy, and other topics. Board members will discuss whatever you put on the agenda. Make sure the agenda items…
Ideal Board Member
Board members are a key part of a growing startup. Building out the board is an important step in setting up the company for success. Here are some characteristics of an ideal board member: – They come prepared to the meetings having read the material and done their research. –…
Who to Put on the Board
The board is a key part of the team that makes the startup successful. When you are in the early stage, using family and friends funding creates an informal advisory board. Try and meet with them monthly in a coffee shop and keep it to three members. After you launch…
What Is the Purpose of the Independent Board Member?
You may want to add independent board members to your board. The independent board member may add value to your company by bringing domain knowledge and operating expertise. Look for someone who has run a company of your size and industry in the not-too-distant past. The independent often brings a…
What Is a Board Observer?
So, what is a board observer? In general, the board observer is just that, an observer. Someone who listens to the discussion but doesn’t actively participate unless called on to join in. Some investors negotiate a ‘board observer’ position as part of their investment so they can monitor the progress…
How to Get the Most From Your Board Meeting
Board meetings are important for gaining input and advice on how to run the business. To get the most out of your board meeting, start with an objective for the meeting including agenda and preparation documents such as financials. It’s helpful to get feedback from the participants before the meeting…
How Board Members Can Help
Board members can help the company in many ways. Here’s a list of potential support: – They can help recruit employees for the company as many board members have extensive networks – They can help with the fundraise as they know investors – They can help with strategy since most…
Role of the Board
Startups with product-market fit that are generating revenue should consider installing a board. The board of directors provides oversight for the company. Early-stage boards should have an audit and compensation committee. The audit committee sets the policy regarding the finances including control, expenses, and reviews. The compensation committee sets pay…
Building a Board
In growing your startup, one of the best assets you can have is a strong and engaged board of directors. The board should have members who collectively cover a range of skills, network, and experience. They should be connected to your startup and its industry in some way. A good…
Informal Board Member Roles
The startup board is typically led by the CEO. Some boards fall into formal roles to tackle specific tasks such as compensation or exit planning. Many boards see members fall into informal roles. The most common roles are the domain expert, the advocate, and the critic. The domain expert looks…
Managing Conflict
In running a board, there will be conflicts and bad behavior. Here are some to watch out for: – The board member who disrupts the group and takes the discussion off-track from the agenda. – The member who must have it their own way every time. – The member who…
The Board Types
There are several types of board members. Each provides a contribution to the board dynamic. Here are the types you may see in your board room: – The Cheerleader. Always optimistic and sees the upside to every proposal or situation. – The Pessimist. Always pessimistic and sees the backside to…
Duties of the Director
Board directors can help the company in many ways beyond governance. Here are some key areas: – Provide strategy and direction for the company at a high level – Make introductions to customers and partners – Provide helpful tips on how to run the business – Help recruit other board…
Making the Board Effective
The board leader can make the board meetings more effective. Here are some points to consider: – Set up meetings that don’t conflict with holidays or heavy travel schedules – Send out the board package in time for review – Focus the agenda on the top issues – Demand the…
Preparing for a Board Meeting
For board meetings, it’s important to prepare properly. Set the meeting schedule well in advance, such as a year. Prepare documents far enough in advance so the members have time to read the materials and prepare for the meeting. Use a standard format for the board package so the members…
Coaching the CEO
One of the key roles of a board member is coaching the CEO. Here are some key points to consider: – Focus on the team, the financials, and the strategy of the company – Avoid the minutiae of day-to-day operations – For the team, work on building the company’s culture…
Building the Team
The board can help the company with building the team. Here are some key points to consider in helping with recruiting: – Identify candidates to fill the C-level positions that are available – Set up a recruiting and hiring process as startups often have ad hoc procedures in place –…
Compensation of the Director
In setting up the board for a startup, it’s important to set the compensation policy for the directors. While some candidates will join the board for no monetary compensation, most people will require some compensation. Here are some key points to consider when setting the policy: – Tie the director’s…
Board Fiduciaries
Board members have a fiduciary duty which means they must exercise good business judgment, put the company’s interest first, and act in good faith. Board members work in the following areas: – They set policy for the company – Evaluate the CEO – Check the financial resources for sufficiency –…
D&O Insurance
Directors & Officers Insurance (D&O Insurance) protects the board members whose work brings potential liability for the director. Most policies offer $1M to $2M of coverage. Here are some key points to consider in choosing a D&O Insurance policy: – The policy should indemnify the directors. – It should advance…
How to Answer the Investor’s Questions
In raising funding, the startup will meet with many investors to answer their questions. So, how should the startup answer the investor’s questions? First, listen to the question and answer it directly and to the point. If the question requires a number, then give that number. For example, if the…
Know Your Industry
A common mistake made by startups is launching a company in an industry in which the founders know little or nothing about. I find this happens often in the healthcare and financial industries. The size and growth of those markets make it attractive to pursue but without a deep knowledge…
Demonstrate Your Competitive Advantage
In pitching investors, you must be able to demonstrate your competitive advantage. It’s not enough to say your product is better or your team will execute faster. You must identify your core competitive advantage and show how it gives you at least a 30% cost reduction or a 30% revenue…
What Investors Look for: Revenue Predictability
Startups are usually shy about discussing their current revenue when they are early in the process as the revenue is not large. I tell the startup the investor doesn’t care about the size of revenue, but rather revenue predictability. Investors look for systems in startups regardless of the size. Do…
How to Show Traction When You Are Pre-Revenue
If you are pre-revenue, you can show traction with your startup. We’ll define traction as activity with customers, albeit without revenue. Show customer engagement at all phases, even before you have a product. You should have customers coaching you on what product to build. First, when communicating with investors, always…
The Soft Side of Valuations
In setting the valuation for a startup, there are financial calculations, and then there are non-financial factors. I call the non-financial factors the “soft side of valuations”. These include the following: Current market conditions — as the market heats, up certain sectors turn ‘hot’ and therefore command a higher valuation…
Dealbreakers
In the deal process, there are always issues that give the investor cause to rethink pursuing the investment. Here is a short list of dealbreakers that indicate it’s time to break off the deal process. – There are major surprises, such as finding out the company has significant debt they…
Key Terms to Focus On
There are over 125 terms in the NVCA glossary for terms sheets. So which key terms should the investor focus on? Here are six key terms to consider for your startup investment: – Valuation or the price you pay for the equity is the most important term that impacts the…
Convertible Note: Pros and Cons
There are pros and cons to using a convertible note. Startups use them primarily for seed rounds and bridge rounds. They are lower in cost, as the documents are simpler than equity terms sheets. They avoid setting a price, so they are easier to negotiate. It keeps the cap table…
Key Terms
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. There are many terms used in terms sheets but there are only a few that have a significant impact. Here are the key ones: – Liquidation Preference — a liquidation…
Terms Affecting the Returns
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. There are many terms in a standard terms sheet for investing in a startup. Six terms have a direct impact on the return the investor receives. They are as follows:…
Negotiating the Terms
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In negotiating the terms of a startup investment, the investor should develop a standard terms sheet and modify it for each deal. In going into due diligence, send the terms…
Using Terms Sheets to Mitigate the Risk
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. The terms sheet glossary contains over 125 terms that can be used. For every risk in the startup, there is a term to place in the terms sheet to mitigate…
LLC vs. C-corps
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. For a startup to raise funding it must have a legal structure. The two choices are LLCs, which is a Limited Liability Company, or a C-corp. Most startups launch with…
Using Convertible Notes Wisely
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In launching your fundraise, you should always be in a position to take funding. There are many investors who want to join the deal but won’t take on a lead…
How to Paper the Fundraise
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. After diligence, investors who want to move forward will sign the investment documents. For a convertible note raise, the investor and CEO will sign the note. It’s a rolling close,…
Sources of Terms Sheets
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Startup fundraising requires investment documents. Of course, you should seek counsel with your startup-friendly attorney before committing to an equity fundraise, but here are several sources of terms sheets on…
Founder vs Investor-Friendly Terms Sheets
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Terms sheets can be founder-friendly or investor-friendly. The terms sheet provides terms in favor of the founder over the investor or vice versa. Here’s how you can tell which one…
Negotiating a Terms Sheet
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In negotiating a terms sheet, there are several key elements to keep in mind. Valuation is the biggest hurdle as it sets equity ownership. Key terms that often come into…
Standard Raises by Stage
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. When I ask startups how much they are raising for investment, they often quote their total raise for the life of the startup. We then talk about breaking the raise…
Know Your Burn Rate
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In determining your raise amount, consider what you need for the next 18-24 months and focus on that window rather than the entire life of the company. Raise enough to…
The Risk at Each Stage
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. I often hear investors say if the company just had revenue then the risk would be gone. But once the startup achieves revenue, the next stage of risk comes up…
How to Set Up the Cap Table
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Startups raising funding should keep track of their cap table which shows who has ownership in the business. If you have one, make sure to keep it up to date. …
Financial Projections: Depreciation
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Depreciation represents the reduced value of assets. Each asset in your business has its own useful lifetime. Based on that useful lifetime, one can expense a portion of the value…
Financial Projections: Fundraise
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Your financial projections will be important for your fundraise. Banks will want to see your projections when you apply for a loan. And investors will want to see them as…
Financial Projections: Operating Expenses
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Operating expenses are the day to day expenses a business incurs. They support the operational side of the business covering sales, marketing, product development, and administration. These expenses include legal,…
Financial Projections: Valuation
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. For later-stage startups with revenue, one can use the financial projections to estimate the company’s valuation for fundraising purposes. Discounted cash flows, called the DCF method, values the company based…
Financial Projections: Key Metrics to Capture
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Your financial statements will generate a wealth of metrics on your business. Investors want to know these metrics – also called KPIs – which stands for Key Performance Indicators. You…
Financial Projections: Capital Expenditures
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In preparing your financial projections, you’ll need to account for investments into assets, also called capital expenditures. These include real estate, intellectual property, equipment, facilities, and buildings. Assets also include…
Financial Projections: Working Capital
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Working capital is the capital you need to run the daily operations of the business and includes anything that can be converted to cash. This includes cash, accounts receivables, and…
Financial Projections: Taxes
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. All businesses must pay taxes, including startups. Taxes include payroll and social security taxes which are based on the salary of employees and paid monthly. Even if your business is…
Financial Projections: Financing
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Any financing you have must also be accounted for in the financial statements. You’ll need to set up a tab in your spreadsheet to capture the details of a loan,…
Financial Projections: Revenues
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. For sales forecasting, begin with your current sales funnel and revenue history. The more you know about your sales process — lead generation, conversion, and time in funnel, the more…
Financial Projections: Personnel Expenses
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In setting up for your financial projections model, personnel is straightforward to forecast. Each employee has a salary, benefits, and payroll taxes. Payroll taxes are a calculation off of the…
Financial Projections: COGS
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Cost of Goods Sold, called COGS forecasting, represents the cost to build and deliver your product or service. This includes the cost to build the product or hours to deliver…
Purpose of Financial Projections
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. Financial projections also called the pro forma, is a key document you’ll need for your fundraise. Investors will want to see detailed, five-year financial projections as it shows you’ve thought…
Bottom-Up Forecasting
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. There are two approaches to financial forecasting for startups. The first is top-down forecasting. The second is bottom-up forecasting. Bottom-up forecasting uses the company’s historical data for cost and sales….
Top-Down Forecasting
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. There are two approaches to financial forecasting for startups. The first is top-down forecasting. Top down takes a macro perspective by using the overall market sizes and industry estimates for…
Outputs of the Financial Model
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. A financial model provides three outputs. Key financial statements, an operational cash-flow forecast, and key metrics for the business. Key financial statements include the profit and loss statement (called P&L),…
Cash Flow Is King of the Financial Statements
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. The most important financial statement is the cash flow statement because cash is the most important financial metric for the business. If you run out of cash then you most…
Financial Projections: Best Case Worst case
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. After completing the financial projections, you may want to create various scenarios of your financial model. Startups are often optimistic, while investors are pessimistic. You may want to create a…
The Elevator Pitch
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. The elevator pitch is the short-form version of your presentation for investor opportunities that give you a limited amount of time. The key to an elevator pitch is not to…
Investor Discussion After the Pitch
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. After the pitch comes the investor discussion, in person or by conference call. Research the investors in advance by looking them up on LinkedIn and their own company websites. In…
Common Mistakes in Developing a Pitch Deck
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In developing the pitch deck, there are several mistakes I often see. One of the most common is trying to explain in great detail how the product or technology works….
The Pitch Deck: The Monetization Slide
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In your pitch deck, the fifth slide is the monetization slide. It answers the question on how you make money. Show the business model you are using such as recurring…
The Pitch Deck: The Investment Opportunity Slide
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In your pitch deck, the twelfth slide is the Investment Opportunity slide. This slide shows the fundraise target and how much is raised so far. Include interest and committed investors…
The Pitch Deck: The Financial Slide
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In your pitch deck, the eleventh slide is the Financial slide. The Financial slide gives the current status of the company with respect to revenue, expenses and profit. You want…
The Pitch Deck: The Value Proposition Slide
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In your pitch deck, the tenth slide is the Value Proposition slide. The Value Proposition slide shows what value your product/service brings to the customer. It should answer the question,…
The Pitch Deck: The Team Slide
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In your pitch deck, the ninth slide is the Team slide. Show the C-level team, include the CEO, CTO, and CSO. Include a picture of each team member with their…
The Pitch Deck: The Competitive Advantage Slide
Hello, this is Hall T. Martin with the Startup Funding Espresso — your daily shot of startup funding and investing. In your pitch deck, the eighth slide is the Competitive Advantage slide. First, highlight your core value proposition for the customer. Show what value the customer receives from your product/service….