AARRR

AARRR

December 19, 2022 by investor

AARRR

AARRR stands for Acquisition, Activation, Retention, Referral, and Revenue

It’s the mental model for the customer lifecycle.

In growing sales this model breaks down the process into stages and steps which the startup can metric as follows:

Acquisition —  find users through multiple channels

Activation —  excite customers with your product 

Retention —  bring the customers back to your site several times

Referral —  generate word of mouth buzz to bring others to the site

Revenue — monetize some of the users

Acquisition can be through social media, email, content marketing, or other.

Activation can be a user coming to a landing page on the website.

Retention can be engagement through email or interactions with a blog.

Referrals can be others coming to the website based on word of mouth.

Revenue comes from advertising, monetizing data, or subscription services.

This is the standard playbook for tech startups.

 

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